Caruso Insurance Services, Inc ratings, reviews and complaints - Insurance Agents and Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Customers allege that the company did not provide refunds after cancellations or that proof of insurance or notice of cancellations were not provided.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Caruso Insurance Services, Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

QuoteCaruso.com is a leader in providing quality protection for hundreds of individuals, families and businesses throughout the state of California. Providing superior customer service and low rates along with our ability to understand our customer’s

Primary Contact:	Adam Caruso (Owner)
Business Started:	4/1/1998
Social:

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Licensing

California Department of Insurance

Verified License

License Number: 0D44419
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Carruso Insurance

Websites:
There are no additional web sites.

Contacts:

Patrick Caruso (President)

Julian McFadden

Other Categories:

Insurance Brokers

Addresses:

7211 Haven Avenue Suite #E, Rancho Cucamonga, CA, 91701

Reputation Report

Caruso Insurance Services, Inc

Complaints and Resolutions

Other Information