Surplus Diabetic Supplies, LLC ratings, reviews and complaints - Medical Supplies

Complaints and Resolutions

Total Amount in Dispute:
$100.00

Total Amount Settled:
$0.00

Complaint Experience

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainants typically allege the company fails to pay for supplies sold to them, difficulty contacting the company, and unanswered communications such as phone calls and emails.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

1 complaints against Surplus Diabetic Supplies, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
1	Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

This company's business is online marketplace to sell your diabetic test strips.

Primary Contact:	Jonathan Avila (Owner & CEO)
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

Our files show disconnected phone numbers, returned mail or both. The company appears to be out of business. We cannot trace addresses of companies or principals. General information is available upon request which may assist you.

This company's website contains a disclaimer that the business is no longer in operations and directs individuals to direct inquiries to the owner:

Surplus Diabetic Supplies
P.O. BOX 34638
CHICAGO, IL 60634

Check out BCA's consumer alert regarding this company, “Kim’s Catch: Cash Now Offer”.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

CashNowOffer

Cash Now Offer

Websites:
There are no additional web sites.

Contacts:

Thomas Boston (General Manager)

Ashley

Customer Support

Jeff Sheets (President)

Other Categories:

Online Retailers

Addresses:

6110 W. Waveland Avenue, Chicago, IL, 60634-0000

Reputation Report

Surplus Diabetic Supplies, LLC

Complaints and Resolutions

Other Information