Catalina Draperies ratings, reviews and complaints - Window Shades Retail

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Catalina Draperies closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Catalina Draperies provides window treatments, draperies, roman shades, mini-blinds, verticals, 2" woods, shutters, and more. Proudly serving San Fernando Valley and Surrounding Areas! A Full Service Company for Apartments, Condominiums and Homes

Primary Contact:	Alex Hollinghurst (Owner)
Business Started:	1/1/1984
Social:

About Catalina Draperies

With over 30 years of experience, we guarantee we can make your place of living or business look the way you want.We also specialize in Drapery Cleaning

Services
A Full Service Company for Apartments, Condominiums and Homes

Other Services
DRAPERIES
Drapery Cleaning
Drapery traverse rods (New or Repairs)
Drapery fabrics in a variety of colors, patterns, and textures. Sheers and Lace also available. (Custom) (Commercial in white, off-whites and neutrals)
Blackout Draperies
BLINDS
Vertical Blinds
Mini Blinds (1" Aluminum)
Horizontal Blinds
Wood Blinds
SHADES
Roller Shades
Roman Shades
Blackout Roller Shades
SHUTTERS ( Real Wood or Synthetic)
2 1/2"
3 1/2"
4 1/2"

Electric Motorized Hardware for most products

Samples will be shown on your premises, we come to you!

Interested in Catalina Draperies ?
Contact them directly!

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Drapery Curtain Fixtures Retail

Draperies Retail

Drapery and Curtain Cleaning Service