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Centerpointe Electronics

271 inquiries |
Computer Equipment, Parts, and Supplies Retail

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P.O. Box 1212
Riverton, UT 84065 | Get Directions

(714) 821-1100

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/4/2014 John K.

Theives and Liars!

They took my money and never delivered the goods. I ordered parts from them, and paid in advance. When the delivery date had passed, and nothing showed up, I asked about the parts. They said the parts had been delivered. When I asked for a delivery confirmation, they lied and jerked me around for months before I finally gave up. I'm out almost $2000. Do not trust them!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Centerpointe Electronics closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Centerpointe, is serving the small volume Electronics Purchaser (IE: Computer Repair Depots, Service Technicians, TV and VCR Repair Centers, Hobbyists, Students, Teachers, & small Manufacturers). They offer a broad range of products.

Primary Contact:	Jennifer K Vanderham (President & Sales Manager)
Business Started:	10/26/2009
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Centerpointe Electronic Components, Inc.

Websites:
There are no additional web sites.

Contacts:

Jeff Luebke (Owner)

Sales & Customer Support

Jim (Operations & Warehouse Manager)

Addresses:

4343 West 8480 South Building #1, West Jordan, UT, 84088

5241 Lincoln Avenue, Cypress, CA, 90630

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