(888) 892-2253
http://www.spectrum.com/
Online 24/7 Or Call for Customer Support Hours
Customer Rating
based on 42 reviews.
Ratings Breakdown
Select Your Rating
Choose the number of stars (by rolling over them) and then click (3 stars default)
Tell Us What You Think!
125 characters remaining | 125 total characters allowed
3000 characters remaining | 3000 total characters allowed
Showing 42 recent reviews for Charter Spectrum
Most Recent Oldest
Posted on 2/1/2024
As a customer no one should ever feel badgered into keeping a service that they don't want.
I called to cancel my service and then spent an additional 30 minutes being badgered by TJ, the representative, trying to get me not to cancel my service. I told the representative no less than 10 times that I just want my service cancelled, which he refused to do. I then demanded that I be connected to a supervisor. I was placed on hold for over 20 minutes before speaking to anyone. The manager was able to cancel my service and apologize for the representative. As a customer no one should ever feel badgered into keeping a service that they don't want.
Was this Review…? Helpful (0)
Flag This Review Send Message
Posted on 1/17/2024
Spectrum should be shut down and and fined for overcharging people
It's called spectrum and they are charging people on a lot of money for their internet and their cable their phone they're charging people over $500 a month for f****** s***** ass f****** internet and phone and cable they're taking advantage of people and these people try to charge me $200 for one month and $500 for late whatever it was for I don't know but I told him to come and get their cr*p or I was going to throw it out the window they should be shut down because they are stealing people's money charging over charging people for s***** for cr*ppy internet and cable and phone service they should be prosecuted and discontinued
Flag Inappropriate Content
You are requesting to flag the content of an item as inappropriate. Business Consumer Alliance staff will be notified of this request. Explain why you feel it is inappropriate:
Photo Gallery
Login to BCA
Login to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Don't have an account? Sign up for free now
Sign up with BCA
Sign up for free to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Already have an account? Login
Forgot Password
Type in the email address you registered with. If we can verify it in our system, an email will be sent to you with your password.
Profile