based on 3 reviews

Choice Home Warranty offers a wide array of warranty plans for homeowners, real estate professionals, buyers and sellers.

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About Choice Home Warranty

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Customer Reviews & Ratings

3 recent reviews Ratings Breakdown
  • 1 Review
    0 Answers

    Will never use agsin

    Posted on 7/26/2019

    Have been without our air conditioner since July 1st. The first technician they assigned to us no showed no called twice. The second one no shoes no calked, when we called that company they said they didn't have us on the schedule plus they don't work with home warranties. So, why would you give us the name and number not to mention tell us we have an appointment with a company that doesn't work with home warranties. We've wasted 12 hours waiting for technicians to show, plus not to mention numerous other hours on the phone trying to get asneers from them. The best they can provide is the reimbursement option where we find our own techician and they reimburse us ( yeah right, you'll probably deny it because it's not one if yours). Asked to have a manager call us, get a phone call, and was put on hold for a while before my husband hung up. Don't have a lot of time to sit on hold. It has been a nightmare getting our air conditioner fixed and being a month out, it's still not fixed.

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  • 1 Review
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    They should review people in sales. This is just bad customer service.

    Posted on 12/17/2018

    I got a call from them since I did a quote to know the price. However the sale man who called I believe name is Roberto in the start was very informative but I explain to him that I was at work so when I told him that I will return his call he got aggressive. He started insulting me and telling me off, things like oh well you're at work but then you stay with me on the phone. He was awful and so I called many times to the company to speak with the manager who was not able to get one then I call spoke with Cory who answered the phone like three or four times. He told me there is no Manager Cory was rude and made fun of my accent. This company is worst company I have ever seen. I will never be a customer to this company.

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  • 1 Review
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    Do not do business with Choice Home Warranty

    Posted on 5/21/2015

    Choice Home Warranty is absolutely one of the most deceptive companies doing business today. Just saw after my bad experience that the New Jersey Attorney General's office has field suit against them and I am not surprised. They advertise in writing and on their recording that there is no inspection required of your home and its systems and that it does not matter what the age of the systems are. However, when it comes time to pay a claim they quickly backpedal. I filed a claim for my air conditioning unit which is approximately 14 years old. I was told that they will not cover the claim as it would be a pre-existing condition given the age of my system and the fact that I was a new customer. This is ridiculous. They could use that logic with any system in your home as systems do not usually break down just like that. I met their 30 day waiting period but they would not budge. When I cancelled my claim they had the nerve to deduct for the first month of use and a $50 cancellation fee. Furthermore, the amount they deducted for the first month was too high. I will be contacting the BBB and New Jersey Attorney General's office as well to report their unethical business practices.

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