CitiFinancial, Inc. ratings, reviews and complaints - Loan Companies

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against CitiFinancial, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Citifinacial, Inc offers financial lending services

Primary Contact:	James Schneider (Principal)
Business Started:	4/20/1959
Social:

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Licensing

This company may be required to be licensed or registered for the services they provide. To inquire on the status of this company's Tax Preparer license or registration please contact the Nationwide Mortgage Licening at http://www.nmlsconsumeraccess.org

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company is located in the service area of the Better Business Bureau of Metropolitan New York. To obtain a current report on this company or to file a complaint you may contact the BBB of Metropolitan New York located at 257 Park Avenue South New York NY 10010-7384. You may also call (212) 533-6200 fax (212) 477-4912 email inquiry@newyork.bbb.org or visit their website at www.newyork.bbb.org

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Commercial Credit

Citi Financial, Inc

The Associates

Associates Financial Service

Citifinancial Services, Inc

Websites: