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Caliber Collision

 Member | 670 inquiries |
Automobile Body and Paint Repair Services

2910 14th Street
Riverside, CA 92507
| Get Directions

(951) 682-2103

http://www.calibercollision.co...

Monday - Friday: 7:30 am - 5:30 pm
Saturday: Closed
Sunday: Closed

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Membership Information

proud-member

Proud member since 06/15/1989
This company is a Charter Member of Business Consumer Alliance.

Recent Review

Posted on 12/8/2021

Great job on repairing my car

I was in a bad collision may car was almost a total loss. The crew of Caliber collision at Littleton Chatfield did an excellent job of repair. Even with parts deliverey being an issue, I was constantly informed of progress of repair. I was told by by my brother of the good job they did on his jeep. I agree and I will pass on my experience. I will use this shop in the future. Thanks to Sally Maritt and crew

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Caliber Collision closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Caliber Collision provides auto collision repair, we are a one stop shop for professional auto body work, mechanical services, paint, replacement parts and more - providing every service necessary to restore your vehicle to its pre-loss condition.

Primary Contact: Laura Way (Marketing Director)
Business Started: 4/1/1976
Social:
About Caliber Collision

Over 37 years of experience, Caliber Collision is the premier Riverside body shop specializing in auto collision repair.

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Licensing

California Bureau of Automotive Repair

Verified License

License Number: 299883
Status: Valid

Companies offering to perform automotive repair are required to be licensed with the California Bureau of Automotive Repair. For the most up-to-date information regarding license status, consumers may contact the Bureau of Automotive Repair by calling (800) 952-5210 or visiting their website at www.autorepair.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

California law affords you certain rights when you have repairs made to your automobile. Repair shops are required to display a sign informing you of these rights. They include, for example, the right to a written repair estimate, to a detailed invoice of labor and parts, and to the return of any parts replaced, provided you request the return at the time you order the work and provided that your warranty does not require that the be returned to the manufacturer.

A repair service may not perform repairs beyond those listed in the estimate without your authorization. However, if they have to tear down a component to give you an estimate, you may have to pay for the labor to tear it down and reassemble it. You will know beforehand, though, what the charge for that will be. You should never sign a blank work order, and a reputable dealer will not ask you to.

For businesses outside of California, please check with the agency that regulates this industry.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

City Body & Frame
Caliber Holdings, LLC

Websites:

Contacts:

Don Feeley Sr. (Owner/Founder)
George Ruiz (Manager-14th Street)
Kim Feeley (Manager-East La Cadena Drive)
Russ McPhillips (Manager-Van Buren Boulevard)
Tiki Bandur (Finance Executive)

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Addresses: