Find a reputable business?

Reputation Report

CMG Financial

657 inquiries |
Mortgage Bankers

File Complaint

3160 Crow Canyon Road Suite 400
San Ramon, CA 94583 | Get Directions

(866) 659-8989

http://www.cmgfi.com

Monday-Friday: 8:00 am-5:00 pm PST Saturday & Sunday: Closed

Company Rating

AAA

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/9/2018 martha w.

Missing $300 payment. Customer Service confirms receipt, but does not apply the payment.

Paid extra $300 towards principal.CS states they were applied, statement says no. 6 weeks not resolved yet. The check clearly showing the amount was cashed a month ago. I keep getting told to call back to check. I have called at least six times, and they say the funds were received and applied, but online statement still shows it wasn't. I am on the verge of contacting the Attorney General consumer fraud division. I don't work for that money and pay it without it being credited to my balance.

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against CMG Financial closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

CMG Financial NMLS# 1820 is a well-capitalized, privately held mortgage-banking firm founded in 1993.

Primary Contact:	Christopher M. George (President)
Business Started:	9/15/2000
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in CMG Financial?
Contact them directly!

Request Quote

Licensing

California Department of Business Oversight

Verified License

License Number: 4150025
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Client Liason

Customer Experience

Kimberly Callas (Executive Vice President)

Loan Servicing

Paul Akinmade (Chief Marketing Officer)

Addresses:

1401 Dove #430, Newport Beach, CA, 92660

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile