Monday-Friday: 9:00 AM-7:00 PM PST
based on 4 reviews.
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This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.
Thank you Sergio Lara @ Coast 2 Coast!
For years my husband and I have tried to do a modification with Ocwen. It was excuse after excuse, with no help! I became disabled and my husband was forced to take a job with lower pay. So it wasn't like we didn't have good reason for needing a modification.
Finally, I received a phone call from Sergio. In this scary world, I was frightened to give him our information. Sergio supplied me with anything that I needed to make me comfortable-all in writing without hesitation. Anytime I called him, he answered all my questions and even did a three-way with Ocwen and myself so I could make sure we were all on the same page.
I am happy to tell you that my modification has become permanent! I am paying half of what I was paying and am even getting some mortgage forgiveness! I can't thank Sergio and Coast 2 Coast enough! This was all completed in 3 months.
BCA's Summary and Analysis:
We have received no complaints against this company.
Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.
Complaint Closing Statistics
At Coast to Coast our goal is to provide you with excellent service according to your needs.
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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.
BCA has no information regarding government actions at this time.
Effective October, 2009 in California, it is illegal to collect any fees, regardless of the form, for negotiating or attempting to negotiate a loan modification for a residential mortgage. All modification services must be fully completed before any money can be collected. It is also illegal to divide fees or services into components for the purpose of avoiding this law.HUD approved housing counseling agencies are exempt from this law. For businesses outside of California, please check with the agency that regulates this industry.
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.
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