Coastal Dental Care ratings, reviews and complaints - Dental Office

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Coastal Dental Care closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We provide general, restorative and cosmetic dental services to meet the needs of the whole family. Our services include: General and family dentistry, cosmetic dentristry, restorative dentristry, oral surgery, root canal therapy and more.

Primary Contact:	Brooks T. Morgan (Owner)
Business Started:	6/6/1986
Social:

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Licensing

California law requires all practicing Dentists to obtain licensing and register with the Dental Board of California. The goal of the Board is to ensure only qualified persons are providing dental care to California citizens. The Board accomplishes this goal by licensure of only those persons who have demonstrated the necessary knowledge and skill to practice dentistry safely.

For the most up-to-date information on this license, you can call toll free (877) 729-7789 or call (916) 263-2300, you can email
dentalboard@dca.ca.gov or visit the website, www.dbc.ca.gov/verification/license_verification.shtml.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

~13140940~13151535~13151323~13150826~13151600~13151323
29003889

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

B T Morgan Dental Corporation

Coastal Dental Care--Garden Grove

Coastal Dental Care--Anaheim

Coastal Dental Care--La Mirada

Coastal Dental Care--South Anaheim

Websites:

http://www.coastaldentalcare.com

Contacts:

Anthony Tran (Director)

Sonia Flores (Office Manager)

Maricella Carranza (Office Manager- Anaheim)

Gricelda Gonzalez (Office Manager)

Yolanda Phelp (Office Manager)

Addresses:

10044 Westminster Avenue, Garden Grove, CA, 92843

Reputation Report

Coastal Dental Care

Complaints and Resolutions

Other Information