Find a reputable business?

Reputation Report

Coceptive Credit Union

370 inquiries |
Credit Unions

File Complaint

1055 West 7th Street
Los Angeles, CA 90017 | Get Directions

(800) 956-4165

http://www.coceptivecreditunio...

Company Rating

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/16/2018 WINONA B.

WORST LENDING COMPANY EVER!!!!!

This company has strung me along. The called me 5 months ago and told me that they approved me for 15K loan. 5 months later, I still have not gotten the loan, but instead I was strung along with several "this is the last fee you have to pay so we can wrap up this loan and you will get your money tomorrow". I have sent this company from this series of promise of last payment that I have to make more that 15K already and they still are asking me to send another 750$ again. I ask for a refund as I am done believing what they say and I am told it will take 1 1/2 months to get all my money back!!! If this is not ridiculous, I don't know what else is. My biggest fault is believing in people having a good heart and not doing my research. And I believe this company preys on the desperate. If Coceptive Credit Union does not send me back my refund as I believe this is a scam now, I warn who ever gets a call from this company, do not believe a thing they say. Don't get victimized by this company like I have. I RATE THIS COMPANY 1 STAR AND IF THERE IS ONE THAT IS LESS THAT ONE AS A CHOICE, THEY ARE THAT!!!!

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Coceptive Credit Union closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is a credit union.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Coceptive Credit Union?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

345 California Street, San Francisco, CA, 94104

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile