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Colocation America

235 inquiries |
Computer Networking Services

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530 West 6th Street
Los Angeles, CA 90014 | Get Directions

(800) 296-8915

http://www.colocationamerica.c...

24/7/365

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 4/6/2015 Daniel G.

Colocation America review

I've been with Colocation America for about a year and a half with a dedicated server in their New Jersey data center. My company has nothing but positive things to say about the Colocation America team--they were quick on set-up and getting us up and running and have been very easy to work with when making changes to our servers. We feel like we're treated like part of the team rather than just a client and that's important to us.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Colocation America closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Looking forward to your Colocation America Reviews on Business Consumer Allliance. At Colocation America, our offerings are simple and exactly to the point-- we call it “The Foundation” of every IT Infrastructure: IPs (connectivity), hosting (space),

Primary Contact:	Support
Business Started:	3/30/2005
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Michael Trunkett (President)

Shawn Ahdoot (Marketing Director)

Addresses:

600 West 7th Street, Los Angeles, CA, 90017

707 Wilshire Avenue, Los Angeles, CA, 90017

624 South Grand Avenue, Los Angeles, CA, 90017

650 South Grand Avenue, Los Angeles, CA, 90017

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