Comfort 1 HVAC Inc ratings, reviews and complaints - Air Conditioning & Heating Contractors

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Comfort 1 HVAC Inc closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Comfort 1 HVAC Inc offers quality licensed HVAC services. With experience with Residential/Commercial, Installation Repair, Attic ,Insulation, Attic Fans, Duct Work and Duct Cleaning.

Primary Contact:	Itay Peleg (CEO/President)
Business Started:	7/15/2016
Social:

About Comfort 1 HVAC Inc

Established in 1999.

We are a family owned and operated business servicing the Los Angeles Area. We are licensed, bonded, and insured in the State of California with an HVAC C-20 License. Customer satisfaction is always a top priority and we thrive on our clients input. Each project is started and completed with the utmost professionalism, safety, and cleanliness; including job site management, scheduling, and continuous communication with the owner and/or contractor. We hold ourselves and our employees to the highest standards, which is why each of our employees are professionally trained and qualified to do the work. We are the only company that provides specialized help geared towards each client's custom needs. Each project is completed to fit the client's individual needs according to the structure of their home and life style including all reconstruction needs from start to finish.

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Licensing

California State Contractors License Board

Verified License

License Number: 1021014
Status: Active

Companies offering to provide construction services which total $500 or more are required to obtain licensing and a bond with the Contractors State License Board. We suggest that you verify licensing with the California Contractor's State License Board (CSLB). For the most up to date information on license status you may call the Board at 1-800-321-CSLB, or visit their website at www.cslb.ca.gov.

For businesses outside of California, please check with the agency that regulates this industry.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Comfort 1 Heating & Air Conditioning Services

Websites:
There are no additional web sites.

Contacts:

Raymond Jackson (RMO)

Liz Dabda (Office Manager)

Hilla Marudi (Officer)