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Reputation Report

Commonwealth Edison Company

  117 inquiries |
Electric Companies

PO Box 805379
Chicago, IL 60680
| Get Directions

(800) 334-7661

http://www.comed.com/pages/def...

Customer Service:
Monday - Friday 7:00 a.m.-6:00 p.m.
Emergency requests taken 24/7.

Company Rating

F

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Customer Reviews

based on 1 review.

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Complaint Experience

38%

Complaint Resolution Index (CRI)

8 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/13/2019

Stop the Scams

Called ComEd concerning bill medical alert tried to sell their product.

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Complaints and Resolutions

Total Amount in Dispute:
$104,698.00

Total Amount Settled:
$0.00

Complaint Experience

38%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.

Although in some cases the company failed to respond to complaints.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

8 complaints against Commonwealth Edison Company closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
3 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
5 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

ComEd delivers electricity to your home or business in Northern Illinois. We help you discover new ways to save money on your electric bill, and show you how to help the environment.

Primary Contact: Robert Mansen (Principal)
Business Started: 9/17/1907
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

ComEd

Websites:
There are no additional web sites.

Contacts:

Nicole Volk (Customer Relations Manager)
Customer Relations
Serena Romero

Addresses: