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Construction Deal, Inc.

408 inquiries |
Contractor Referral Services

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5152 Sepulveda Blvd. Suite 114
Sherman Oaks, CA 91403 | Get Directions

(866) 663-4711

http://www.constructiondeal.co...

Mon - Thurs: 7:00 am - 4:00 pm PST
Friday: 7:00 am - 3:30 pm PST

Company Rating

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Customer Reviews

based on 8 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/18/2014 Jason T.

Construction Deal .com really works

The 1st customer that came my way I closed the deal. This is going to be the start of a long relationship. This company is all they say they are and then some. Yes I would use them for as long as they are in business. Owner Jason Twedell from Jayco Companies.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Many complaints allege the company charges customer in full but provides invalid leads and the phone numbers and emails of leads are non-existent. Some complainants allege the leads they contact informed them that they did not authorize anyone to contact them. Complainant states all of the leads they received were not qualified so they ordered replacement leads but none of those leads were qualified either. ~~Company responds to most complaints by offering partial refunds- even if none of the leads were valid. Some complainants state they never received the promised refund.~~~

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Complaint Closing Statistics

0 complaints against Construction Deal, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

ConstructionDeal matches residential and commercial contractors with homeowners and business owners who have renovation, building, repair and installation projects. It’s a free service for project owners who may submit their request online or search

Primary Contact:	Julia Mironenko (Chief Operating Officer)
Business Started:	6/10/2003
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

ConstructionDeal.com

Websites:
There are no additional web sites.

Contacts:

Samuel Garza (Manager)

Tim Clark (Director of Marketing)

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