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Consumer Credit USA

238 inquiries |
Credit Counseling and Management Services Non-Profit

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11711 Woodruff Avenue Suite 100
Downey, CA 90241 | Get Directions

(800) 566-8638

http://www.cc-usa.us

Mon-Thur: 6am - 6pm Fri: 6am - 6pm

Company Rating

AAA

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Consumer Credit USA closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Consumer Credit USA At Consumer Credit USA is a non-profit credit counseling agency. Specializing in confidential professional financial education and budget counseling.

Primary Contact:	Diana Romo (Operations Manager)
Business Started:	6/14/2002
Social:

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Licensing

As of our last verification September 12, 2008, this company is bonded with the Department of Corporations, file # 247-0078.

You may verify bonding by calling the Department of Corporations at (213) 576-7690 or visiting their website at www.corp.ca.gov.

Nonprofit credit counselors are exempt from the licensing requirement for companies performing similar services if, among the other requirements for exemption, they maintain a $25,000 bond with the Commissioner of Corporations

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Erendira Diaz (Manager)

Addresses:

P.O. Box 400, Downey, CA, 90241

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Last Name:

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