Cornerstone Propane ratings, reviews and complaints - Gas Companies

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Cornerstone Propane closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Cornerstone Propane sells propane and accessories.

Primary Contact:	Robert Fillian (General Manager)
Business Started:	1/1/1964
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

On June 3, 2004, this company filed for reorganization under Chapter XI of the Federal Bankruptcy Act, case # 04-13856 (RDD). This permits the company to continue to operate with court supervision while developing a plan of reorganization. Persons having monetary claims against the company are advised to obtain a proof-of-claim form from any bankruptcy court and submit it to United States Bankruptcy Court, Southern District of New York, Cornerstone Claim Docketing Center, Bowling Green Station, P.O. Box 5058, New York, NY 10274-5058. Questions concerning the filing may be directed to Kurtzman Carson Consultants by calling 1-(866) 381-9100. The case number should be entered on the form. Claims must be submitted by July 27, 2004.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Ballard Gas Service

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Addresses:

P.O. Box 550, San Jacinto, CA, 92581

Reputation Report

Cornerstone Propane

Complaints and Resolutions

Other Information