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Crivelli Chevrolet Buick, Inc.

78 inquiries |
New Car Dealers

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1520 Route 31
Mount Pleasant, PA 15666 | Get Directions

(724) 613-8049

http://www.crivellichev.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/9/2018 Sherry R.

The business has employees that take people on test drive that have no drivers license.

The business has employees that take people on test drive that have no drivers license. They apparently have no insurance on there employees in case of an accident. My husband had to pay 2500 dollars to them for a minor accident when another lady there had to pay nothing. When you quit there they also don't pay you your last check and they keep it. Your commission check that my husband was to receive they also kept which was a good bit of money. They also pay people off the street a lot more money than people that have been there. I feel the company is steeling from there employees. There are also a few people under the influence of drugs that also take customers on test drives I feel that is very unsafe for innocent people and even those with children. I would like you to check into these problems so in the future employees don't get screwed out of money that was well earned. I would also like to protect the innocent people that come there to buy a car from employees with no license and under influences of drugs.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Crivelli Chevrolet Buick, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is new and used car dealer.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Crivelli Chevrolet Pontiac

Websites:
There are no additional web sites.

Contacts:

Randy Masewicz (President)

Addresses:

600 N Church St, Mt Pleasant, PA, 15666-1007

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