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Crown Fried Chicken

73 inquiries |
Fast Food Restaurants

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2 North Broad Street
Trenton, NJ 08609 | Get Directions

(609) 393-4394

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/11/2019 Aneikique J.

This needs to be investigated.

I ordered food the chicken was black on the inside there were bugs in the store as well ants and some type of flying black insects. The food looks like its days old and I am pregnant. After I told the owner I did not want the food and wanted to order something else he then refused me service and denied he had what I was ordering but said he did have it when I ordered it. He tells people he doesn't know who is in charge so they cannot make a complaint. This business needs to be visited by the health department because the place is very unsanitary and the food is a health violation. Again I am 8 months pregnant and I don't approve of the this service or food they are giving out. This needs to be investigated. I have spent plenty of money in this establishment this is unacceptable. I would like this establishment to be checked up on and investigated because this place is serving unacceptable food and violating numerous health violations.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Crown Fried Chicken closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is fast food restaurants.

Primary Contact:
Business Started:	N/A
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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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