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Custom Aquatic Technologies

127 inquiries |
Swimming Pool Contractor

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4200 Arnold Road
Denair, CA 95316 | Get Directions

(209) 595-7474

http://www.customaquatictechno...

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Company Rating

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Customer Reviews

based on 7 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/15/2018 Jim F.

Kevin's work was impressive. He had all of his stuff together and knew how to do everything I needed. He even came out on his own time and took care of us. He is now he is a friend and maintains my pool.

Custom Aquatic Technologies are awesome! I am in the construction trade and know about suppliers, pricing and related work. His prices are reasonable. I went on Craigslist and chose Custom Aquatic Technologies because they are Pentair certified and I was quoted a good price. It made me feel confident that I was using someone that was Pentair certified to maintain the warranty. Kevin knew what I wanted and what needed to get done. Kevin's work was impressive. He had all of his stuff together and knew how to do everything I needed. He can carve concrete and has unbelievable skills for custom pools. If you can dream it, he can build it. He is a super cool and knows his stuff. He is honest and professional. I gave him my gate code and he took off working. I don't have to worry about anything. He even came out on his own time and took care of us. He is now he is a friend and maintains my pool.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Custom Aquatic Technologies closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Custom Aquatic Technologies specializes in building the backyard oasis that you've dreamed of! We offer services to fit any need with your swimming pool or spa.

Primary Contact:	Kevin Cordeiro (Owner)
Business Started:	4/19/2018
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Licensing

California State Contractors License Board

Verified License

License Number: 1038336
Status: Under Suspension

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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