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Custom Hotel Print complaints

303 Magnolia Drive
Laguna Beach, CA 92651
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(570) 445-4702

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Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Custom Hotel Print closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

1 complaints against Custom Hotel Print

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RESPONSE: Complaint was not answered Amount in Dispute: $0.00 Amount Settled: $0.00

Customer Complaint


This company indicates that they are an approved vendor for CHOICE properties and in fact they are not licensed to print the CHOICE logos. Potential legal violation of CHOICE copyrights. Resolution Sought Remove from their website all references to CHOICE products. Our sister facility was warned to purchase from approved vendors.

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