Dakim, Inc. ratings, reviews and complaints - Educational Training Programs

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Dakim, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Dakim, Inc. is an manufacturer of Hardware and Software for Cognitive Brain Stimulation. In 2006, they began offering the Dakim BrainFitness System to senior living centers with astounding success.

Primary Contact:	Dan Michel (CEO)
Business Started:	1/1/2003
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

On October 14, 2011 this company notified the Bureau that a firm going by the DBA Ebrainease copied their website without authorization. Dakim, Inc states they are not associated with Ebrainease or its website ebrainease.com. The unauthorized copy of the website displays the same address that belongs to Dakim, Inc however lists the phone number (400) 001-7277 and email address zb@zhubangkj.com. Ebrainease is not a member of the Better Business Bureau. The company is misusing the Bureau's name and/or logo improperly and without permission. Ebrainease has been notified to remove all references to the Better Business Bureau's name, logo, and/or initials.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Jerry Robinson (CFO & CTO)

Customer Service

Reputation Report

Dakim, Inc.

Complaints and Resolutions

Other Information