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Computer Software Services

5516 Cantaloupe Avenue
Sherman Oaks, CA 91401
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(818) 780-3201

9am - 5pm

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Customer Reviews

based on 1 review.

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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 12/19/2019

Daniel Graves and ACT

We are a nonprofit organization - the California Jazz Foundation. We use ACT as our DataBase program; Daniel Graves is our representative. ACT is a powerful program and, as the Administrator of CJF, I use it on a daily basis. My first inter-action with Dan was in 2012 when I began working with CJF as its Administrator. I had never used ACT, and I needed some training. Since then, Dan has helped us on many occasions when we have issues and/or questions with the program. - primarily questions because we really have not had any "issues" requiring resolution. Dan have always been available to us; he is professional, competent, helpful, patient, and pleasant - in other words, a perfect representative. We can recommend Dan and his services without qualification.

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

Their specialty is ACT!, the most popular Contact Management software in the world. Offering database installation, optimization, customization and individual/classroom training from on-call Certified Consultants in the Greater Los Angeles area.

Primary Contact: Daniel Graves (President)
Business Started: 1/8/2005

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Comments and Analysis

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Daniel Graves Consulting, LLC

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