Desert Crane Service, Inc. ratings, reviews and complaints - Cranes Crane Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Desert Crane Service, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Desert Crane Service, Inc. provides professional Crane and Boom services. We are one of the largest crane companies in the Desert and we have the longest boom length. Our crew is backed by more than 30 years of experience.

Primary Contact:	John E. Rogers (President)
Business Started:	3/9/1992
Social:

About Desert Crane Service, Inc.

Welcome to Desert Crane Service.We have been serving the Coachella Valley Since 1984.We are located centrally here in the Desert in Cathedral City. We can Move anything you need and are licensed bonded and insured Corporation. We look forward to serving you and have hundreds of local references from Palm Springs, Cathedral City, Rancho Mirage, Bermuda Dunes, Indian Wells, Indio. There is no job too small or large. We have 5-120 Ton Cranes and Boom Lengths Up to 230 Feet. John Rogers is owner and operated with 30 years of experience. We look forward to serving you, call us anytime.

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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