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Design Plastering

551 inquiries |
Swimming Pool Remodeling Service

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28214 Springvale Lane
Castaic, CA 91384 | Get Directions

http://www.poolrenovations.com

Monday-Friday: 8:00 AM-6:00 PM
Saturday: 8:00 AM-6:00 PM
Sunday: By Appointment

Company Rating

AAA

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Customer Reviews

based on 8 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 8/21/2019 Arya T.

I was happy with their overall service and professionalism

I met with Design Plastering about 4-5 years ago they redid my pool at home. I was treated well and my expectations were always met. The whole process was made clear and moved along in a timely fashion. I have already recommended them over the years and would continue to do so.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Design Plastering closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

When you're looking into your options for swimming pool and hot tub installation in Castaic & Los Angeles, CA, consider the exceptional services offered by Design Plastering. We're able to work on jobs of any size and complexity.

Primary Contact:	Phillip Miller (Owner)
Business Started:	7/26/1995
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 960209
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:
There are no additional contacts.

Other Categories:

Pool and Spa Maintenance Services

Tile Contractors

Swimming Pool Contractor