Satellite TV offers a variety of programming options for entertainment purposes. Typically satellite providers require consumers to commit to service agreements that can last 1 or 2 years and if cancelled early may result in extra fees.
Advertisements for satellite service may be very appealing especially when the company is offering discounts free premium services for a limited time giveaways and other incentives for signing up. However before choosing a satellite company Business Consumer Alliance advises consumers to shop around. Compare several companies to see what is programming is offered and for a breakdown of what is available. Know that installation equipment rental fees bundling and other factors can affect the price for service or monthly bills. Ask questions about programming cancellation policies fees and details about any trial offers. Make sure that you read and understand any agreement before signing on the dotted line or giving your authorization.~
If you are a customer of a satellite television provider keep these tips in mind:~
- Always monitor your statements and look for unfamiliar or unauthorized additions services and/or fees.
- Before contacting the provider with account questions have your account details ready including your account number and billing address.
- Keep an eye on your bank account and/or debit or credit card accounts for additional fees or charges.
DirecTV one of the largest satellite television providers in the country has been under scrutiny for advertising concerns billing issues and misleading sales and marketing practices by state attorney generals and the Federal Trade Commission. Business Consumer Alliance’s blog about the FTC’s lawsuit on DirecTV offers information regarding the FTC’s investigation into the company’s practices and more consumer tips.