Find a reputable business?

Reputation Report

Dollar Tree

  305 inquiries |
Discount Department Stores

500 Volvo Parkway
Chesapeake, VA 23320-1604
| Get Directions

(877) 530-8733

Contact Us: (877) 530-8733

Company Rating


View Rating Explanation

Customer Reviews

based on 13 reviews.

Write Review

View Customer Reviews

Complaint Experience


Complaint Resolution Index (CRI)

15 complaints closed in last 3 years.

View Complaints

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/20/2021

Hire a stocking team

This store in Laurel MS is in need of a new manager, no matter when you go in there the shelves are bare, you can barely get down the Al's due to merchandise sitting on carts still in boxes, but you dare not touch it bc the employees will crawl all over you. Hire a stocking team

Read More

View All Reviews

Complaints and Resolutions

Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.

Although in some cases the company failed to respond to complaints.

Read More

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

15 complaints against Dollar Tree closed in last 3 years.
Complaints Type of response
1 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
13 Unanswered

View summaries of the complaint descriptions and responses.

View Complaints

Other Information

Company Info

We are a national company with thousands of stores conveniently located in shopping centers and malls in all 48 contiguous states. Everything you need for every day, every holiday, every occasion... and every single item is only $1 (or less)!

Primary Contact: Michael Witynski (President and Chief Executive Officer)
Business Started: 10/15/1986

Is this Your Business? Claim Business

Sign up for a Business Consumer Alliance account to manage your online storefront and complete your company's profile. Learn More

Interested in Dollar Tree?
Contact them directly!

Request Quote


We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Read More

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info


Dollar Tree Headquarters
Dollar Tree Stores Inc.

There are no additional web sites.


William A. Old, Jr. (Chief Legal Officer and Corporate Secretary)
Anabel Jones
Customer Service
Kevin S. Wampler (Chief Financial Officer)