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Dollar Tree

  305 inquiries |
Discount Department Stores

500 Volvo Parkway
Chesapeake, VA 23320-1604
| Get Directions

(877) 530-8733

http://www.dollartree.com

Contact Us: (877) 530-8733

Company Rating

F

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Customer Reviews

based on 13 reviews.

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Complaint Experience

13%

Complaint Resolution Index (CRI)

15 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 1/20/2021

Hire a stocking team

This store in Laurel MS is in need of a new manager, no matter when you go in there the shelves are bare, you can barely get down the Al's due to merchandise sitting on carts still in boxes, but you dare not touch it bc the employees will crawl all over you. Hire a stocking team

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Complaints and Resolutions

Total Amount in Dispute:
$20,477.00

Total Amount Settled:
$0.00

Complaint Experience

13%

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to some complaints presented to them.

Although in some cases the company failed to respond to complaints.

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Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

15 complaints against Dollar Tree closed in last 3 years.
Complaints Type of response
1 Making a full refund, as the consumer requested
0 Making a partial refund
1 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
13 Unanswered

View summaries of the complaint descriptions and responses.

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Other Information

Company Info

We are a national company with thousands of stores conveniently located in shopping centers and malls in all 48 contiguous states. Everything you need for every day, every holiday, every occasion... and every single item is only $1 (or less)!

Primary Contact: Michael Witynski (President and Chief Executive Officer)
Business Started: 10/15/1986
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
Advertising Reviews
Additional Info

DBAs:

Dollar Tree Headquarters
Dollar Tree Stores Inc.

Websites:
There are no additional web sites.

Contacts:

William A. Old, Jr. (Chief Legal Officer and Corporate Secretary)
Anabel Jones
Customer Service
Kevin S. Wampler (Chief Financial Officer)