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Don Williams Landscape and Tree Service

363 inquiries |
Landscape Architects

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1407 North Batavia Street Unit 107
Orange, CA 92867 | Get Directions

(714) 538-1708

http://www.donwilliamslandscap...

Please contact the business to schedule an appointment.

Company Rating

AAA

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 11/2/2020 David L.

terrible quality and worse customer service

Been using Don's tree service for years, always been reasonably happy with his work. Last couple years the work has gotten a bit sloppy, made him come back to fix it. This year looked like he didn't do my front tree at first glance then and back tree was poorly done. I agreed to an amount to have my trees thinned and shaped and they maybe were thinned a bit but shaped poorly. Don knows what i expect due to years of repeat business, when i informed him i wasn't paying until he fixed the poor job they did he went into a tirade of insults and racist comments about other companies, wish i could post the pics on here but they are on google reviews if you want to see them.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Don Williams Landscape and Tree Service closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Don Williams Landscape and Tree Service offers a variety of tree care and landscaping services that are customizable to each individual property. No job is too big or too smaill.

Primary Contact:	Julia Williams (Owner)
Business Started:	11/24/1992
Social:

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Licensing

California State Contractors License Board

Verified License

License Number: 980620
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

Don Williams Landscape & Tree Care

Websites:
There are no additional web sites.

Contacts:

Donald Williams (Owner)

Other Categories:

Landscape Contractors

Tree Service Contractors

Landscape Gardeners

Addresses:

141 North Citrus Street, Orange, CA, 92868

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