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Dowdy Heating & Cooling, LLC

Member | 2,628 inquiries |
Air Conditioning & Heating Contractors

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53 Rose Circle
Meridian, ID 83642 | Get Directions

(208) 922-4645

http://www.dowdyheatingandcool...

Monday-Friday 8:00 am – 5:00pm Weekends/Holidays/AfterHour 24/hrEmergency Services

Company Rating

AAA

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Customer Reviews

based on 45 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

Proud member since 11/18/2014
This company is a Member of Business Consumer Alliance.

Recent Review

Posted on 3/1/2017 Tom M.

I have nothing, but good things to say. My potential bill went from $1000 to $134.

Dowdy Heating and Cooling installed a new A/C system for our new garage that I put in before. I was having a problem with existing HVAC for the house. It was not heating for some reason. They came out and did a diagnostic. The diagnostic said there was a part that failed. The technician looked at it close and closer. He diagnosed other problems that would cause that problem. He got on roof and looked at the intake vent for the air for the heating unit and discovered there was a wasp nest up there that was blocking the air flow. The air flow was not getting enough air flow so the diagnostic thought the pump was bad. He cleared the wasp nest and vacuumed out the rest of the wasp nest inside by the vent by the heating unit inside of the house and it solved the problem. My potential bill went from $1000 to $134. I have nothing, but good things to say. I would recommend them again!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Dowdy Heating & Cooling, LLC closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Dowdy Heating and Cooling LLC specializes in residential heating, air conditioning repair and installations as well as water heater installations.

Primary Contact:	Stephanie Baird (Owner)
Business Started:	11/21/2003
Social:

About Dowdy Heating & Cooling, LLC

• Dowdy Heating and Cooling, LLC is a full service family owned heating and air conditioner repair and installation company. Since our founder retired from the US Navy, we have been in business for over fifteen years. Our experienced repair technicians are highly trained, knowledgeable, and courteous. We want to be your preferred choice for all your heating and cooling needs in the Treasure Valley, to include Boise, Meridian, Nampa, Kuna, Caldwell, Notus, Marsing, Middleton, Garden City, Star. (We will travel to select surrounding areas for an additional fee). We service all brands and honor all manufacturers’ warranties. All labor and parts are 100 guaranteed. Our experienced professionals carry a wide-range of quality parts in their trucks so your repairs are done as quickly as possible and you don’t have to pay a return fee. Our techs DO NOT WORK ON COMMISSION, they come out to fix it, NOT replace it!! Our low overhead equals YOUR low cost!! We are the last call you will need to make.!!

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Licensing

This company may be required to be licensed or registered for the services they provide. To check the status of this company's license or registration please contact the Idaho Division of Building Safety at www.dbs.idaho.gov or call (800) 955-3044. This company's license number is HVC-C-4218.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:

Dowdy Heating and Cooling, LLC

Websites:

Contacts:

Support

Alex Conger (Owner)

Jamie Nonemaker (Marketing Director)