Drug Alternative Program ratings, reviews and complaints - Drug and Alcohol Abuse Treatment Centers

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Drug Alternative Program closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

We offer Christian recovery, support, and outreach programs designed to break chronic substance abuse and recreational drug use.

Primary Contact:	Clifford Harris (President)
Business Started:	3/28/1989
Social:

About Drug Alternative Program

In 1987, we embarked on our spiritual calling; a calling to pull other brands from the fire of chronic drug use. We founded DAP because we both wanted to give our lives to helping others break their addictions, and preventing others from starting.
Our ultimate mission is to be a safe, structured, and supportive resource for people who are committed to living faith-based, addiction-free lives.

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Licensing

This company may be required to be licensed or registered for the services they offer. To check the status of this company's Residential Facility or Alcohol and Drug Programs license, please contact the California Department of Health Care Services at www.dhcs.ca.gov or by calling (916) 379-5315.

Facility License/Certification Number 360021BN.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

DAP Recovery Home

Websites:
There are no additional web sites.

Contacts:

Freddie Harris (Secretary/Treasurer)

Customer Service

Donna Valles (Bookkeeper)

Addresses:

11805 Arliss Lane, Grand Terrace, CA, 92313

5101 Meridian Street, Huntsville, AL, 35810

Reputation Report

Drug Alternative Program

Complaints and Resolutions

Other Information