D.W. Heath & Associates, Inc. ratings, reviews and complaints - Estate Planning

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complainant generally allege that the company failed to pay on investments or failed to liquidate investments. One customer further alleges, an investment made by another family member with the company, was transferred to another investment firm without authorization. The company responded by indicating they had contacted the customer to explain, agreed to assist in liquidating the investment, and indicated the investor was satisfied. The complainant considers the response inadequate, and claims the complaint allegations were not addressed. Some complaints remain unanswered.

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Complaint Closing Statistics

0 complaints against D.W. Heath & Associates, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is primarily fixed income investments and estate planning services.

Primary Contact:	Daniel Heath (CEO)
Business Started:	1/1/1983
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

Careful evaluation of all investment offers should be done prior to signing agreements. Rather than make an immediate decision, insist that the caller confirm details of the offer and all verbal promises in writing. Verify that the offer is registered, or exempt from such requirement, with your state securities commissioner. In California, call the Department of Corporations 213 576-7500. Limited Patnerships are required to register unless an exemption is filed with the state. General Partnerships, however, are not required to register. Those who invest in General Partnerships may also be accountable for the financial liabilities of the entire partnership. Offers claiming to be exempt from registration must meet specific requirements. Specifically, they must be limited to no more than 35 investors who are: immediate relatives or friends; current investors in other offers made by the company; persons referred by current investors; and to those with the expertise to make a valid decision. Generally, if an offer is sold via telephone, it is an indication it would not be qualified for exemption under current law.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Heath & Associates

Websites:
There are no additional web sites.

Contacts:

Gloria Kubota

Addresses:

1525 West Florida Avenue Suite F, Hemet, CA, 92543

1525 West Florida Avenue, Suite P, Hemet, CA, 92543

Lake Corson, 301 N. Lake Ave. #800 Lake Corson Building, Pasadena, CA, 91101

Reputation Report

D.W. Heath & Associates, Inc.

Complaints and Resolutions

Other Information