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Dynamic Advantage Secret Shoppers

  302 inquiries |

Burbank, CA 91502
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(818) 208-5491

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Complaint Experience


Complaint Resolution Index (CRI)

1 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

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Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our records indicate the company failed to respond to the one complaint brought to its attention.

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Complaint Closing Statistics

1 complaints against Dynamic Advantage Secret Shoppers closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
1 Unanswered

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Other Information

Company Info

This company's business is offering fraudulent work at home offers.

Primary Contact: Charles Cole (Task Supervisor)
Business Started: 1/1/2009

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

This company claims to offer an employment opportunity as a mystery shopper. We urge caution, as this is a scam and fraudulent employment offer. Participants are solicited via a direct mail invitation posing as Dynamic Advantage, a marketing research company that does provide shopping services to businesses to evaluate customer service procedures. Although the company does provide mystery shopping services they are not soliciting participants by sending out assignment packets that include a check. If you have received a letter with this company's logo, name, and address that includes a check, agreement, and form , this should be considered a SCAM! The company asks that any incidences of this mailing or similar mailings be reported tothe Police or other proper authorities.

The Dynamic Advantage Mystery Shopping scam sends letters, and what appear to be authentic cashier's checks, to unsuspecting consumers offering jobs as mystery shoppers. The letter explains that their first assignment is to deposit the cashiers check and text the number that is on the solicitation letter informing them the check has been deposited. They further instruct the recipient to check their account's available balance after 24 hours for the availability of funds and to send them another text that the total sum of the funds is ready. After they claim they will text further instructions to complete the assignment. Consumers later find out the cashier's check is fraudulent.

These types of offers are deceptive and are designed to entice the public to send fees for false promises of employment. Addresses given are usually mail drops, or belong to other reputable businesses, advertised phone numbers reach recordings and calls are not returned, and no local phone numbers are listed. Most work-at-home companies advertise in states other than where they are located so as to avoid prosecution. Although the prospect of making some easy money may appear attractive, any "commission" payments will be recovered as they are the proceeds of fraud and you may become embroiled in a police investigation. Remember that you will be the easiest part of the chain to track down and supplying any information to the perpetrators may also put you at risk from identity fraud. If you see an opportunity to make some easy money and the offer seems too good to be true, then it probably is! Remember that even if you have nothing to do with the actual extraction of funds from another person's account, by allowing your account to be used to receive and transfer such funds, you will be acting illegally.

The scammers are recruiting individuals to unknowingly act as "Money Mules." Money Mule scams may vary, but generally work like this. Fraudulent perpetrators contact prospective victims with "job vacancy" ads via spam emails, letters, newspaper job ads, Internet chat rooms or job search web sites. Jobs are usually advertised as a "financial manager, US representative", "money transfer agent," "financial manager" or "mystery shopper." They offer you the chance to earn some easy money for a few hours work each week, usually just requiring that you have access to the Internet, a bank account, and suggest that no special knowledge is required. They then convince the victim to come and work for their fake "company". Some fraudsters even ask mules to sign official-looking contracts of employment. Once recruited, money mules will receive funds into their accounts. These funds will have been stolen by the fraudulent company from another account that has been compromised. Mules are then asked to take these funds out of their account and to forward them to a designated contact (minus a commission payment) typically using a wire transfer service. Acting as a mule is an illegal activity. When caught, money mules often have their bank accounts suspended, containing *all* of their money.

Be cautious about any unsolicited offers or opportunities offering you the chance to make some easy money. Be especially wary of offers from people or companies overseas as is harder for you to find out if they really are who they say they are. Take steps to verify any company which makes you a job offer and check their contact details (address, phone number, email address and web site) are correct and whether they are registered in the U S. Never give your bank details to anyone unless you know and trust them.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Dynamic Advantage Mystery Shopping Scam

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Daniela Hillman Ph.D (Director, Human Resources)
Marsha Smith
Melissa Cole (Coordinator)
Shannon Johe

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