(678) 768-3598
Customer Rating
based on 5 reviews.
Ratings Breakdown
Select Your Rating
Choose the number of stars (by rolling over them) and then click (3 stars default)
Tell Us What You Think!
125 characters remaining | 125 total characters allowed
3000 characters remaining | 3000 total characters allowed
Showing 5 recent reviews for Echols Transport And Recovery Inc.
Most Recent Oldest
Posted on 3/6/2021
Trash
Call was dispatched at 2pm dealership closed at 6 my car was picked up at 6 pm so 4 hours for them to deliver my vehicle of course they got there after it closed Kasey demanded that I pay 50 for wrench services like literally kept calling and harassing me about it threatened that if I didn't pay it the car would be held at a location until they receive payment I'm telling him I'm on the phone with the dealership towing was free I don't know if it needed to be put on a bed or not you are a tow company isn't it your job to get the car on the bed sounds super shady and it's no way to even pay online they demand your card number or they'll hold your vehicle this company's customer service is horrible save time use someone else they aren't to be trusted
Was this Review…? Helpful (0)
Flag This Review Send Message
Posted on 10/8/2020
Rude, complaining about doing their job
My car was stuck on a log. When the guy came he started asking while raising his voice about what happened. Of course I assumed he was joking but then this ranting and complaining went on for another 5 minutes. I tried not to say anything because I was a female with my car stuck at night and I just wanted it to be over. He finally got to lifting my car with the machine he used to press a button. Then as I'm on the phone with my mother I hear him start to yell something, he said "I don't care about your phone where are you gloves at?" I said gloves for what? He said to pull the log out. That log looks heavy. I politely said I don't have gloves sir. And he asked about gloves 4 more times. He then said "I'm here to lift your car not to get the log", this is when for a business either you're just rude or you don't know when a joke has gone too far. All I said was I'm not getting the log and he stood there and tapped for two more minutes. Finally he proceeded to get the log from under my car. After that I waited to sign a paper, told him thank you while he tried to complain to me about something else, and got into my car as quickly as possible. This was the rudest service in my life.
Flag Inappropriate Content
You are requesting to flag the content of an item as inappropriate. Business Consumer Alliance staff will be notified of this request. Explain why you feel it is inappropriate:
Photo Gallery
Login to BCA
Login to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Don't have an account? Sign up for free now
Sign up with BCA
Sign up for free to participate on the website. Write reviews, ask and respond to questions, get quotes and more. Already have an account? Login
Forgot Password
Type in the email address you registered with. If we can verify it in our system, an email will be sent to you with your password.
Profile