EDiscountWorld.com ratings, reviews and complaints - Online Retailers

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

Complaints contain a pattern of allegations that the company failed to deliver merchandise after charging credit cards. Most complainants state that they were unable to contact customer service or that they were promised that credits would be given but none were received. Some complaints were closed as unresolved, meaning the customer was not satisfied with the company's response. Most complaints remain unanswered.

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Complaint Closing Statistics

0 complaints against EDiscountWorld.com closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's business is shopping services via internet.

Primary Contact:
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

According to the FTC Mail Order rule, mail order items much be shipped within 30 days of ordering or within the days specified in advertising, if greater. Should the company fail to deliver merchandise, they must inform you in writing of the expected delivery date and must obtain your approval to receive the order. In most cases, you may cancel the order at that time without penalty or obligation. Generally, mail order companies may only charge your credit card when the merchandise is shipped or on the day they believe it is to be shipped. For more information visit www.ftc.gov.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
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Contacts:
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Reputation Report

EDiscountWorld.com

Complaints and Resolutions

Other Information