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Electronic Arts, Inc.

  110 inquiries |
Online Gaming Websites

209 Redwood Shores Parkway
Redwood City, CA 94065
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(650) 628-1500

Contact us at (650) 628-1500 for hours

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Customer Reviews

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Complaint Experience


Complaint Resolution Index (CRI)

8 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

Our complaint history for this company shows the company gave proper consideration to complaints presented to them.

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Complaint Closing Statistics

8 complaints against Electronic Arts, Inc. closed in last 3 years.
Complaints Type of response
1 Making a full refund, as the consumer requested
0 Making a partial refund
5 Agreed to make an adjustment
2 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

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Other Information

Company Info

Pogo is a place to play hundreds of free and downloadable games-- many classics (Chess, Checkers, Hearts, Spades, etc...) as well as great original content (Poppit! Word Whomp)...

Primary Contact: Frank Gibeau (President)
Business Started: 5/28/1982

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We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources
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Additional Info


Pogo Games
Bioware Corp



Kyle Cooper (Assistant Manager-Customer Relations)
Troy Blankenship (Executive & Customer Relations, Sr. Manager)
Brian Scott (Executive & Customer Relations)
Chris Picard (Senior Director)
Don King (Director – Customer Relations)

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