EliteGroup Inspection Professionals ratings, reviews and complaints - Home Inspection Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against EliteGroup Inspection Professionals closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

The Elite Group Property Inspection Service, Inc. is licensed to provide home inspections, termite inspections and appliance recall information.

Primary Contact:	Customer Service
Business Started:	3/25/1999
Social:

About EliteGroup Inspection Professionals

The Elite Group has completed over 100,000 inspections since 1994. Fully insured, including E&O and General liability.We reduce your Liability!

Our inspectors are comprised of the most experienced inspectors in the industry. Some of which have been in the inspection business from the beginning over 23 years ago. We are the largest independently owned inspection company in the state of California. We are not a sideline construction company doing inspections. We are in the inspection business only.

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Licensing

California Structural Pest Control Board

Verified License

License Number: 5758
Status: Clear

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

The Elite Group Property Inspection Service, Inc

Websites:
There are no additional web sites.

Contacts:

Allen Hett (Secretary)

Chad Hett (Vice President)

Robert Cooper (Operator)