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Encompass Home Loans, Inc.

379 inquiries |
Real Estate Loans

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2082 Michelson Drive Suite 212A
Irvine, CA 92612 | Get Directions

(877) 929-9449

http://www.encompasshomeloan.c...

Monday thru Friday 8:00 a.m. to 6:00 p.m.

Company Rating

AAA

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Customer Reviews

based on 2 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 6/28/2013 Rita R.

Appraisal Fees

Thank you Encompass home loans for staying true to your promises. Thank you Nick for the great loan, the process was done in a reasonable amount of time with little to no trouble. We will be happy to recommend you to our friends and family......J & R Rust

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Encompass Home Loans, Inc. closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Whether you need the security of a Fixed Rate Mortgage or the flexibility of an Adjustable Rate Mortgage, the product you’re searching for is available with Encompass.

Primary Contact:	Human Resources
Business Started:	10/23/2006
Social:

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Licensing

California Department of Real Estate

Verified License

License Number: 01769084
Status: Licensed

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:
There are no additional DBAs.

Websites: