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EPIC Hearing Insurance Agency

467 inquiries |
Health Maintenance Organizations

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3191 West Temple Avenue Suite 200
Pomona, CA 91768 | Get Directions

(877) 606-3742

http://www.epichearing.com

Monday - Friday 6:00am - 6:00pm

Company Rating

AAA

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Customer Reviews

based on 0 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against EPIC Hearing Insurance Agency closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

EPIC is the largest provider of hearing benefits in the nation, and the Hearing Service Plans are supported by the most robust network of hearing care professionals in the country.

Primary Contact:	Brad Volkmer (President/CEO)
Business Started:	11/6/1997
Social:

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Licensing

California Department of Insurance

Verified License

License Number: 0F08857
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:

EAR Professionals International Corporation

EPIC Hearing Healthcare

Websites:
There are no additional web sites.

Contacts:

Judy Swank (Executive Assistant)

Michael Jay Stevenson (Licensed Agent)

Michael John Reha (Licensed Agent)

Richard Eamer (CFO)

Other Categories:

Health Service

Insurance Brokers

Insurance Agents and Services

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