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Eros Tours & Travel, Inc.

  710 inquiries |
Travel Agencies and Bureaus

117 West 9th Street Suite 307
Los Angeles, CA 90015
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(888) 247-1314

Monday-Friday: 7:00 AM-6:00 PM
Saturday: 9:00 AM-1:00 PM

Company Rating


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Customer Reviews

based on 1 review.

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Complaint Experience


Complaint Resolution Index (CRI)

6 complaints closed in last 3 years.

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Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 9/20/2015

It was good experience with eros tours. we got we were expecting

Last month I booked my flight from Denver. this was our first family tour with Eros tours, we were not ready to book by this finally my son suggested me to go with this ,because it was offering good price that and website was showing cheapest flights to Denver. then I booked 3 tickets to Denver by this. after few minutes passed i got a call from the customer representative saying the details about the tickets. i was happy when he explained me the tickets and its detailed price. It was very great and definitely it thrills you when you save some dollars.

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Complaints and Resolutions

Total Amount in Dispute:

Total Amount Settled:

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

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Complaint Closing Statistics

6 complaints against Eros Tours & Travel, Inc. closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
3 Agreed to make an adjustment
0 Refusing to make an adjustment
1 Refuse to adjust, relying on terms of agreement
2 Unanswered

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Other Information

Company Info is a full house online travel agency providing reliable travel services for over 19 years and continuously strives for customer satisfaction. provides extraordinary bargains on hotels, car rentals, cruises, and vacation packages

Primary Contact: Shelley Saxena
Business Started: 8/24/1990

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Seller of Travel Program (CA AG)

Verified License

License Number: 2021684
Status: Active

California law requires all sellers of travel to register with the Attorney General's Office and to display the registration number on all advertising. While not assuring that a company is reputable, a valid registration signals that the seller of travel has at least followed the law to be registered.

To verify registration you can visit, or you can contact the Registrar by writing to, the Seller of Travel Registration Unit at 300 South Spring Street, Los Angeles, CA 90013, or by faxing your query to (213) 897-8846.

For businesses outside of California, please check with the agency that regulates this industry.

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Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info


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Hetnesh Khurana
Sam Kumar (Sales & Support Team)
Sandy Smith (ADM & Charge Back Representative)
Sanjiv Kumar (Officer)
Customer Service