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Evans Tire & Service Centers

142 inquiries |
Automobile Tires Retail

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330 North El Camino Real
Encinitas, CA 92024 | Get Directions

(760) 942-2162

http://www.evanstire.com

Company Rating

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Customer Reviews

based on 1 review.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/12/2020 Eric A N.

Misleading! Bait & Switch!

I was at Evans tires to get a screw taken out and patched because that is apart of their service when you buy a car. They said they fixed my tire ten days ago and it is still leaking. They said I needed a brake change. That my rotators and pads on the back needed to be replaced. The guy at Evans said the brake rotators needed to be changed and the pads are down to 1 ml. They were have way and the rotors barely worn. Scam then my brake light goes on. They left off my brake cap to trigger the pressure sensor. Which turned on my lights. If my sensor wasn't working to tell me the pressure was off my brakes would fail over time! Please help me, I called the news, I called lawyer and the US District Attorney San Diego. I would like to be repaid for emotional distress of worrying they are going to scam another person in my community and put the local lives at stake. FIRED AND PULL THEIR FRANCHISE!

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Evans Tire & Service Centers closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

This company's nature of business is the sale and service of tires.

Primary Contact:	Customer Service
Business Started:	N/A
Social:

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Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

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Additional Info

DBAs:
There are no additional DBAs.

Websites:
There are no additional web sites.

Contacts:

Harley Demond (Manager)

Other Categories:

Automobile Tire Retreading and Repairing

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