Find a reputable business?

Reputation Report

Express Plumbing & Rooter

596 inquiries |
Plumbing Contractors

File Complaint

16065 Foothill Blvd
Sylmar, CA 91342 | Get Directions

(800) 628-5553

http://www.expressplumbingandr...

7 am- 7 pm for Residential Homes 24 hour emergency services.

Company Rating

AAA

View Rating Explanation

Customer Reviews

based on 1 review.

Write Review

View Customer Reviews

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 2/23/2016 John V.

Great Service !!!!!!

I've used Express plumbing, they're like my emergency line! Their service is unbelievably amazing, they arrived exactly when I was told they will and the wait time since I called till they got there was only 45 minutes considering the heavy L.A traffic I was very pleased.My toilet was backed up due to washing clients hair in my sink and they used their tools to unclog everything!! Little did i know there was so much being backed up from the huge amount of hair being in there, they solved the problem. Express plumbing not only resolved the issue but also gave me advice and tips. I also appreciate the confirmation call being received from their company, it always helps me to know when i could release my clients. Thanks for your service!

View All Reviews

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Express Plumbing & Rooter closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Express Plumbing & Rooter is a licensed contractor specializing in plumber and rooter services. Also providing installation of all types of equipment used for water services commercial and residential.

Primary Contact:	Aram Madoian (CEO/President)
Business Started:	2/24/1999
Social:

Interested in Express Plumbing & Rooter?
Contact them directly!

Request Quote

Licensing

California State Contractors License Board

Verified License

License Number: 796478
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Golden Best Plumbing, Inc.

Express Plumbing

Websites:
There are no additional web sites.

Contacts:

Customer Service

Other Categories:

Plumbing Drain and Sewer Cleaning Services

Water Leak Detection

Water Heater Repair Services

Addresses:

7949 Ajay Drive Suite A, Sun Valley, CA, 91352

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile