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23 recent reviews
Family Dollar Holdings Inc. (Headquarters)
Posted on 2/12/2020
Two nights ago I went to the family dollar store located in spring Texas.it is located on the corner of Aldine Westfield and wood river drive. I was there because I was running a fever and was buying medication. I had two items I was buying. I was in line ,there was one customer in front of me. She had forgotten an item and went to get it. The cashier then looked at me and asked what I had. I responded by telling her I had Tylenol, and sleep aid. I told her I was feeling very ill with a high fever.. Her response to this was both embarrassing and uncalled for. She said. Oh my god!! Get away from me ,I don't want you any where near me!!! This was said in a loud disgusted tone. I was so shocked I could not speak. At that time the customer in front of me returned with the item she forgot to get. .the cashier then turned to her and said let this man go in front of you he is running a fever and I want him out of the store and then proceeded to ask her if she would take my money and hand it to her.!! This poor lady was shocked at the cashier's ( Maria) attitude and just stepped back. The cashier had no choice but to accept my money. In a very disgusted and extremely rude manner. And shoved my change back in my hand. By this point I was so overcome with embarrassment, and anger I could not speak. The other customer looked at me and said I am so sorry and i hope you recover. on my way out I heard the employee say I am glad he is gone!!! I went home embarrassed, humiliated.
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Posted on 1/15/2020
Publicly humiliated and discriminated for my race
I went to buy a box of brownies that was labeled 1.79 on the shelf. when i went to ring up the item the man at the register was busy taking money out register and than rang me up at 1.99. I told him on the shelf label it said 1.79. he called the manager and she called me a s***** white fool and that she didn't care about my problem. than walked away looking at shelfs. I asked for her name she said ilda. after being discriminated for my race and made to feel like my complaint was s***** i had to leave without purchasing the item because they would not resolve the price difference. Fire the manager cominsate me for being publicly humiliated and discriminated for my race. and than figure out what the actual price is for the brownies and properly label them.
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