FamilyCord, a California Cryobank Company, LLC

based on 1 review

  • Category:
  • Address:
    11915 La Grange Avenue
    Los Angeles, CA 90025
  • Phone:
    (800) 490-2673
  • Website:
  • Social:
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  • Hours:
    Monday-Friday 6 am to 6 pm Pacific Time
    Saturday: 8:30 am to 12:30 pm Pacific Time


  • Primary Contact:
    Brian Hoff (VP, Finance & Accounting)
  • Business Started:
    11/15/1977

We are a world leader in providing quality reproductive and stem cell services & products. FamilyCord is recognized as a leader in the collection/procesing/and storing of cord blood stem cells.

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About FamilyCord, a California Cryobank Company, LLC

FamilyCord is operated by nationally renowned physicians. The company is guided by world-class scientific expertise and medical ethics in everything it does. FamilyCord has extensive experience in clinical laboratory management, cord blood banking, and frozen tissue storage.

The parent compan...

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Membership Information

Proud member since 06/29/2009

This company is a Charter Member of Business Consumer Alliance.

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BCA Ratings & Complaints

Rating for FamilyCord, a California Cryobank Company, LLC

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Customer Reviews & Ratings

1 recent review Ratings Breakdown
  • 1 Review
    0 Answers

    Emergency room visit last year

    Posted on 3/4/2018

    I visited the er last year with severe lower back pain I waited approximately 30 mins. The doctor took X-rays and I was told it was a back spasm, I was told to take ibuprofen and rest, so I waited about three weeks and it wasn't getting any better so I went to my doctor she took X-rays and I actually had a fracture of my lower spine, this to me is absolutely unacceptable! If not for there misdiagnosis I could have gotten the proper care! I do not recommend this hospital to anyone! Worst experience ever!

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    Business responded on 3/4/2018

    Janice: I am sorry to hear about your experience. I believe you filed your complaint against the incorrect company. The company, FamilyCord, provides cord blood and cord tissue processing and storage for clients. The company does not provide any healthcare services and does not own or operate any hospitals or emergency rooms.