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Final Phase Construction

125 inquiries |
General Building Contractors

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31184 Kestrel Way
Winchester, CA 92596 | Get Directions

(858) 776-0165

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Company Rating

AAA

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Customer Reviews

based on 3 reviews.

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Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

Posted on 5/2/2019 Judith A.

Always has good advice and his prices have always been reasonable...

Kevin with Final Phase Construction has been doing work for me for the past few years. He redid my kitchen, 2 bathrooms completely remodeled, built cabinets for my home office, built fire place, painted living room, put up crown molding, changed windows, sliding glass door, etc. His projects are handled in a timely fashion and he makes himself very available and is also very accommodating. He was recommended by a designer that also works with him. He's very good, has a very good designer's eye. Always has good advice and his prices have always been reasonable, so it has allowed me to stay within my budget. Also, the sub-contractors he's used have been mannerly bunched. I have recommended him to other tenants within our home association and also to family.

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Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Final Phase Construction closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Final Phase Construction provides professional, licensed, residential and commercial, indoor and outdoor, general building contractor services in Winchester, California and are experienced in all levels of construction.

Primary Contact:	Kevin Thompson (Owner)
Business Started:	7/2/2018
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Licensing

California State Contractors License Board

Verified License

License Number: 1041420
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info

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