(800) 553-6699
http://www.homewarranty.firsta...
Service Dept is available 24/7
Customer Rating
based on 8 reviews.
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Showing 8 recent reviews for First American Home Buyers Protection Corporation
Most Recent Oldest
Posted on 2/20/2024
Terrible Service
Every time I had a claim they send contractors that cannot communicate in English with terrible customer service and unprofessionalism. One contractor literally put his finger in my face and told me to shush ?? because he didn't want to hear what my washer was doing which is what he was out to look at my washer. First American is real quick to deny your claim and not take responsibility for anything because one of their so call contractors gives them one opinion. I was a loyal client of theirs for 6 years and would've expected more attention and follow through. There's no follow up and they'll just take your money meanwhile your home problem never gets fixed. I even had to hire an outside contractor pay more to get my sink fixed on another occasion because their contractor blamed it on my buildings fault. They're contractors are just lazy. Horrible!!
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Posted on 6/16/2021
This company is a complete rip-off they sell you a lower rate warranty coverage and when you call in to give them any kind of service for help for warranty coverage on your home they usually don't send you anyone out until about a week or so later when you call and there's nobody of the English speaking language to help you as well as the people who they have contracts through they are drug addicts or alcoholics or something because they're not professional they do not answer the phone they do not keep up the time that they said they going to come let's say if they say they're going to be at one that usually going to be there at 3 I've had to pay a service call for several
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