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First American Payment Systems LP

  83 inquiries |
Merchant Credit Card Processing Services

100 Throckmorton Street, Suite 1800
Fort Worth, TX 76102
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(949) 833-7000

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Complaint Experience


Complaint Resolution Index (CRI)

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

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Complaints and Resolutions

Complaint Experience


Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

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Complaint Closing Statistics

0 complaints against First American Payment Systems LP closed in last 3 years.
Complaints Type of response
0 Making a full refund, as the consumer requested
0 Making a partial refund
0 Agreed to make an adjustment
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered

Other Information

Company Info

This company's business is providing credit card processing services.

Primary Contact: Customer Service
Business Started: 2/1/2006

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Government Actions

Agency: Federal Trade Commission (FTC)Washington

On July 29, 2022 the Federal Trade Commission (FTC) filed a complaint against First American Payment Systems and two of its sales affiliates for targeting small- and medium-sized businesses. The FTC alleges that the company made false claims about fees and cost savings to lure merchants. After the merchants were enrolled, the company withdrew funds from their accounts without consent, and made it difficult and expensive for them to cancel the service.

A proposed federal court order requires the company to return $4.9 million to harmed businesses, stop their deception, and make it easier for merchants to cancel their services. 

Full details of the Complaint and Stipulated Order are available on the FTC website.

Date of Action: 7/29/2022

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

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Additional Info


First American Payment Systems West



Ryan Devitas (Vice President)
Tammy Alcorn (Manager)
Warren DiChiara
Patti Hendricks (Office Manager)