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Florida Power & Light Company reviews

700 Universe Blvd.
Juno Beach, FL 33408
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(800) 226-3545

http://www.fpl.com

Monday - Friday: 7:30am–7:30pm

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Customer Reviews

Showing 1 recent review for Florida Power & Light Company

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Posted on 2/21/2020

I'm on disability, I suffer from major depression. I'm a loner, yes I have brove agreements. However; because I don't want to be in the dark. I live alone, so they send me a final notice for February 19th and cut me off February 20. They don't grant me anymore extension. It's hard for me. Are they going to punish me for a life time. What thier showing me is that when you receive your final notice we cutting you off the very next day. I have to set in the dark can't take my medication because some required me to eat first. This I stressing me out so much, i would fell better if they just blow my brains out. Than to not work with me, I'm just depress right now. Setting in my apartment in all this heat. Don't know how much more I can take. And they said there's nothing they can do for me. They rather let me set in this heated apartment for that. I also have asthma and on meds for that. When I get over heated it affects my asthma. Be a little more careing for not just me but other people that might be in my situation or worst. Don't they think a life is more important than a 139.00 dollars. I know they don't care if I drop dead today. Money is everything to this company.

FPL Customer Advocacy

Business responded on 2/24/2020

Florida Power & Light Company (FPL) works with all of our customers to ensure we provide excellent and efficient service, and we are always working on improving our operations. We're also committed to protecting our customer's privacy, which is why we do not discuss matters related to a specific customer's account publicly. We apologize for any misunderstandings and any inconvenience this situation has caused you, and will be contacting you to discuss your concerns.