Find a reputable business?

Reputation Report

Fortress Gold Group

1,218 inquiries |
Gold, Silver, and Platinum Dealers

File Complaint

15303 Ventura Blvd., Suite 850
Sherman Oaks, CA 91403 | Get Directions

(800) 777-6177

http://www.fortressgoldgroup.c...

Monday - Friday 8:00am - 5:30pm PST

Company Rating

AAA

View Rating Explanation

Customer Reviews

based on 0 reviews.

Write Review

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

Membership Information

This business is not a member of Business Consumer Alliance. This fact does not disparage the company in any way.

Recent Review

This business has no reviews.

Leave the First Review

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

File Complaint

Complaint Closing Statistics

0 complaints against Fortress Gold Group closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

As smart investors are eyeing real, tangible gold & silver to protect and preserve their wealth and retirement, we work to consult them on the options available that fit their goals and strategies.

Primary Contact:	Chris Kline (Director of Operations)
Business Started:	4/13/2007
Social:

Interested in Fortress Gold Group?
Contact them directly!

Request Quote

Licensing

We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Figure Eight Enterprise, Inc

Websites:
There are no additional web sites.

Contacts:

Edmund C. Moy (Chief Strategist)

Norma Rodriguez (Accounting Department)

Other Categories:

Other Investment Companies and Services

Retirement Planning Services

First Name:

Last Name:

Email Address:

Password:

Are you: Male Female

Profile