Frankel & Associates Insurance Services ratings, reviews and complaints - Insurance Agents and Services

Complaints and Resolutions

Complaint Experience

N/A

Complaint Resolution Index (CRI)

Complaint Resolution Index (CRI) Explained The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. CRI measures the company's customer satisfaction abilities through BCA’s complaint mediation process.

A variety of factors are considered when calculating CRI. This includes how quickly a company responds to complaints, the number of complaints against a company, whether the company addressed complaint allegations, and the outcome of the complaints. CRI is just a subset of the overall rating for the company. Consumers are encouraged to take into consideration the company's CRI, their overall BCA letter rating and other relevant information about the company so they can make a well-informed purchasing decision.

BCA's Summary and Analysis:

We have received no complaints against this company.

Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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Complaint Closing Statistics

0 complaints against Frankel & Associates Insurance Services closed in last 3 years.

Complaints	Type of response
0	Making a full refund, as the consumer requested
0	Making a partial refund
0	Agreed to make an adjustment
0	Refusing to make an adjustment
0	Refuse to adjust, relying on terms of agreement
0	Unanswered

Other Information

Company Info

Frankel & Associates Insurance Services is a full-service insurance brokerage offering Competitive Insurance Rates in Business Insurance, Entertainment Insurance and Personal Insurance.

Primary Contact:	Randy Frankel (Owner)
Business Started:	7/7/1995
Social:

About Frankel & Associates Insurance Services

Frankel & Associates Insurance Services is a full service independent insurance brokerage. We offer commercial insurance for retail stores, apartments, property management companies, contractors, manufacturers and just about any other type of business that you can open.

We also offer a wide array of personal lines policies, including personal auto, renter insurance, homeowner's insurance and life and health insurance.

From short films to blockbuster features, from handing out brochures at a convention to putting on a concert for thousands, our entertainment division can provide you with the coverage you need for your rental needs, venue requirements, film permits etc.

Interested in Frankel & Associates Insurance Services?
Contact them directly!

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Licensing

California Department of Insurance

Verified License

License Number: 0718059
Status: Active

Government Actions

BCA has no information regarding government actions at this time.

Comments and Analysis

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.

Other Considerations

We know of no other matter or practice relating to this company that may assist you in your consideration of this company.

Industry Resources

Advertising Reviews

Additional Info

DBAs:

Frankel & Assoc Insurance

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